Video Support
System requirements

Video Issues
If a video doesn't play continuously, it may be caused by your connection speed. A broadband connection with at least 500+Kbps is recommended for the best viewing experience.

It's also possible that your download speed is slow or inconsistent. If this occurs, try pausing the video until the stream is downloaded and then restart the video.

Slow Connection
While not advised, it is possible to utilize a slower connection. For best results, start the video player and immediately click on the PAUSE button. When the progress bar has reached the end, press again. If the entire video buffers you can watch without interruption.